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Oversee core business operations and HR systems to ensure compliance, service consistency, and scalability.
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Built an operations framework introducing Asana, HubSpot, and Notion to centralize workflows and SOPs.
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Streamlined cross-functional processes, reducing friction and improving ownership across teams.
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Standardized proposals and client decks, ensuring brand consistency and client-ready outputs.
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Cut campaign turnaround by 40% and reduced reporting from 3–4 hours to 30 minutes.
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Ensured compliance with UAE labor law, VAT, and licensing to safeguard continuity.
Managed global HR operations and cross-border compliance across EMEA, strengthening governance, data accuracy, and scalable workflows.
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Led cross-border mobility across EMEA, ensuring legal and policy compliance.
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Standardized audits and reviews to safeguard accuracy and compliance.
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Partnered with stakeholders to align hiring processes with legal frameworks.
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Delivered data-driven insights to support workforce planning and decision-making.
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Flagged system gaps and advised on scalable process improvements.
Led payroll operations and governance for a British telecom client, ensuring compliance, accuracy, and sustainable systems.
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Standardised payroll processes with SOPs, KPIs, and structured training.
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Built and managed a team of 18, achieving 98%+ accuracy and low attrition.
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Strengthened governance in compensation and benefits across the UK region.
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Designed performance frameworks and L&D plans to improve alignment.
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Reduced risk in employee relations through structured resolution protocols.
Managed end-to-end talent acquisition for UK clients. Promoted to Senior Consultant after demonstrating consistent performance. Subsequently led the successful transition of Nordic resource management, overseeing workflow coordination and team training to ensure smooth handover and operational continuity.
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Handled full-cycle recruitment for the UK, covering job posting, screening, interview coordination, offer management, background verification, contracts, and onboarding.
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Transitioned resource management from Nordic, defining workflows and tools.
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Managed Nordic staffing via RETAIN, improving occupancy and reducing conflicts.
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Trained a team of 5 to implement the transitioned process and ensure seamless operational rollout.
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Supported senior management with monthly and quarterly reporting inputs for Steer Committee meetings.
Provided front-line HR support through a shared services model, acting as the primary point of contact for employees and ensuring consistent policy communication and issue resolution.
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Managed employee lifecycle through the HRMS shared services platform.
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Handled probation and confirmation processes with accuracy and timeliness.
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Served as the primary contact for HR queries and issue resolution.
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Clarified HR policies and procedures for employees and stakeholders.
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Prepared accurate reports to support internal reviews and audits.
Hours
Mon to Fri: 9am - 5pm (DXB Time)
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